We are sorry something went wrong
If something is not quite right with your order, we’re here to help.
Please choose the option that applies to your situation:
Didn’t Receive Your Order?
If your order has not arrived within the expected delivery timeframe, or your tracking status seems incorrect, please contact us and we will investigate the issue for you.
Received the Wrong Item or a Damaged Product?
If your package arrived damaged, or you received an incorrect item, please reach out to us immediately so we can resolve the issue as quickly as possible.
Requesting a Return
If you would like to request a return for your Scrub&Peel product, please complete the Return Request Form below.
Our team will review your request and get back to you within 1–2 business days with the next steps.
Please remember:
Returns are accepted within 30 days of delivery and the product must be unused and in its original condition. (See more on our Return Policy page)
Need Help With Something Else?
For any issue not related to returns, such as delivery problems, missing items, payment issues, or general order concerns, please contact us directly.
We’re always happy to assist and ensure your experience with Scrub&Peel is smooth and positive.




